News Flash


Posted on: January 9, 2024

Howard asks residents to assist with water service line and piping inventory


As part of Wisconsin Department of Natural Resources Lead Service Line (LSL) program, the Howard Water Department is required to inventory the materials utilized in water service lines and piping materials of buildings throughout its water system.  As part of the inventory, the village is asking Howard homeowners and businesses to e-mail digital photographs of their interior service line and piping materials for verification, inventory and reporting. 

This is a federal Clean Water program being funded by the Bipartisan Infrastructure Law, resulting in nationwide mandates to identify and eliminate lead water service lines. In Wisconsin, the program is being administered by the DNR, and every municipality in the state is required to inventory their water service materials. Some Wisconsin communities have already completed the process, and Howard hopes to have this done by October 2024. 

Here is what you need to know:

  • All Howard homeowners and business owners will receive a letter with complete instructions of how to take and submit photos of their water meters and pipes. The letters are being mailed in batches by zones. Some people have already received the letters, but most have not. You do not need to do anything until you receive a letter.
  • In order to better manage the incoming photos without interrupting the normal work flow, the Public Works Department has set up a Gmail email address for this project. 
  • If residents would rather have a Howard Utility staff person do an in-person inspection instead of having to take and submit photos, they can call the Public Works Department to schedule an appointment. 
  • Howard has roughly 7,000 properties to inventory by the October 2024 deadline. We appreciate your cooperation in timely submitting photos or scheduling in-person inspections, which will help save time time, money, and staff resources. 
  • This is a nationwide program and mandate. If there is no record of your service materials by the federal deadline, the utility will have to file an "unknown status," and the EPA automatically will consider it a lead property. 

Read the letter here: 

Read the letter here
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